【SMOLA ROASTER】: Professionalism Breeds Quality, Craftsmanship Connects the World – SM Coffee Equipment Co., Ltd.**

Dear Global Partners,
Thank you for your interest in SMOLA Coffee Equipment Co., Ltd.! We are a one-stop solution dedicated to the research, development, and export of coffee equipment, committed to providing efficient, durable, and innovative professional equipment for coffee practitioners and enthusiasts worldwide. Since our in 2015, our services have covered dozens of countries and regions around the globe, with over 500 cooperative customers. The following is a presentation of our core competitiveness:

**I. Deep Industry Experience, Technological Leadership**
* **Professional Accumulation**: With 20 years of experience in the equipment field, our core team is composed of experienced engineers, baristas, and international trade experts, deeply understanding global market trends and customer needs.
* **R Strength**: We own XX independent patent technologies, and our products cover a full range of equipment including commercial coffee machines, grinders, coffee roasting equipment, and supporting, supporting OEM/ODM customization services.
* **Strict Quality Control**: Certified by ISO 9001 quality management system, all products have passed international tests such as CE, UL, and RoHS, ensuring stable performance, safety, and durability.

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### **II. Supply Chain Advantages,le-Free Delivery**
* **Self-owned Factory Preferred Cooperation**: Relying on our self-built modern production base (2000㎡) and a selected supply chain system, we achieve full-process control from raw material procurement to finished product delivery, with an annual production capacity of 10,000 units
* **Efficient Logistics Network**: We have established strategic cooperation with international logistics giants such as DHL and FedEx, supporting multi-modal transportation including sea, air, land, providing door-to-door logistics tracking services, and shortening the average delivery cycle to XX days.
* **Flexible Customization**: We support multi-dimensional including product parameters, appearance, and packaging, quickly responding to customer’s personalized needs and helping brands compete in a differentiated market.

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### **III. Service, Full Protection**
* **Multi-language Support**: Equipped with a multi-lingual customer service team including English, Spanish, and French, we respond 7×24 hours, ensuring zero communication barriers.
* **Worry-free After-sales Service**: We provide a global warranty service, with key spare parts in stock year-round, and a professional technical team providing remote guidance localized maintenance cooperation, ensuring equipment faults are responded to and resolved within 72 hours.

### **IV. Win-Win Cooperation, Share the Benefits of the Coffee Economy**
We understand that equipment quality directly affects our customers’ business success user experience. Therefore, we promise:
✅ **Transparent Quotation**: Direct from the factory, we refuse the price difference from middlemen, and provide competitive F/CIF quotations.

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